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Posts Tagged ‘Canada’

Website freelancers – can they be trusted?

Monday, August 2nd, 2010

In recent years there has been a great amount of debate relating to whether or not outsourcing can actually be a viable method of having work done at inexpensive rates. There is a growing number of freelance website designers both in the United States and elsewhere, and while outsourcing to a freelance website developer may sound like a good idea, many raise doubts as to whether or not these freelancers can actually be trusted.

Outsourcing was traditionally sent to other countries, where labor was much cheaper. Unfortunately, a negative stereotype has been drawn because in many countries, you get what you pay for in terms of cheap labor. While cheap website design and development are possible through freelancers in companies where labor is much less expensive, the quality simply is not there. Outsourcing is becoming popular in the United States and Canada now, where the labor is not quite as inexpensive, but where the quality has improved greatly.

When it comes to determining who will be contracted in order to design and develop your website, or network of websites, the most important questions that you can ask yourself are these: Who can you trust to deliver what you want and need in a reasonable amount of time, and for a price that you can handle? Who can provide the support and services that you need, and can guarantee getting everything right the first time, rather than allowing your projects to drag on for months, wasting time and money in the process?

Luckily, there is a simple answer the questions posed above. Yes, some website freelancers can be trusted to meet your needs, to deliver the services and support that you require, and to provide solutions that meet all of the issues you bring to them relating to the design and development of your website. If you outsource your design and development work to Royal Atlantis Group, you can trust that everything will run smoothly and you will not be disappointed by the results.

The Royal Atlantis Group is a design and development firm specializing in ecommerce website solutions for a number of different industries all across the world. Royal Atlantis acts as a private label developer for more than twenty-five different firms. Royal Atlantis is making a name for itself with its excellent pricing structures, and its ability to meet the needs of any ecommerce company website, no matter what type of production or programming language is required.

If there are any doubts over whether or not working with website freelancers is a viable option for your website development and design needs, visit Royal Atlantis to have your questions answered. This is a website design and development firm that works hard to banish the stereotypes about website development outsourcing in order to show their clients that choosing the right company can make all the difference.

Disclaimer: The information in this Press Release includes certain “forward-looking” statements within the meaning of the Safe Harbor provisions of Provincal and Federal Laws. The public is cautioned that such statements are based upon assumptions that in the future may prove not to have been accurate and are subject to significant risks and uncertainties, including the future financial performance of the company. Although the company believes that the expectations reflected in its forward-looking statements are reasonable, it can give no assurance that such expectations or any of its forward-looking statements will provide to be correct. Factors that could cause results to differ include, but are not limited to successful performances of internal plans, the impact of competitors, and general economic risks and uncertainties.

For additional information on the website design and development services of Royal Atlantis Group, visit their website at www.royalatlantisgroup.com

royalatlantisgroup.com – website design and development company
7 Ingram Drive, Suite 115
Toronto, Ontario M6M2L7 Canada

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Do You Need More Than One Company Site?

Monday, January 11th, 2010

When you are running an online business that is popular, and you have a lot of information or products, it can start to get pretty cluttered and confusing. Many successful businesses run into this issue and few know how to handle it properly. If you are dealing with an excess of information or products and your customers are confused about what you have to offer, it may be time to consider opening up more than one site. Here are a few examples of how you can implement this quickly and easily.

1. Micro Sites. Many large companies have utilized this technique with great success. Whenever they are launching a new product or they need to highlight an existing product, they create what is called a micro site. This means that the particular site is devoted to that one product or service. This allows consumers to focus on that product and makes it easier to promote. Typically, a micro site will have a URL that matches the name of the product or service to make it easier to find and promote.

Micro sites can be very helpful for a big product launch, or if you are running a large ad campaign. Typically, if you have a lot of different products, and you’re promoting one of them heavily, it can be confusing for customers. They may be directed to your site, but they don’t know where to look to find the product or information they are interested in. When you can send a customer right to the special microsite, it makes it a lot easier.

Even though the microsite may be separate from your regular site, it is still important to carry over your branding and to make sure that the site is designed well. One great provider of website design for the UK, Canada and the US is the Royal Atlantis Group. They offer numerous design services and can assist companies in building microsites, custom applications and full websites.

2. Specific Stores for Lines of Products. For this example, we’ll use a store that has many different items, such as books, household appliances and apparel. If they are all thrown together on one site, it can be a bit crowded and confusing. The more products you add for any of the categories, the more convoluted the whole store can become. If you need customers to focus on something, sometimes it helps to have separate stores for each product line. You can find ways of integrating all the stores into one cart, while still making it easy to promote or focus on one category.

In many cases, having more than one website can be very beneficial. You’re making it easier for search engines to find new keywords for better indexing of your site and you’re increasing your chances of discovery. Promotional campaigns are usually made much easier by having more than one site and you can better gauge their overall effectiveness when they are separate.

Disclaimer: The information in this Press Release includes certain “forward-looking” statements within the meaning of the Safe Harbor provisions of Provincal and Federal Laws. The public is cautioned that such statements are based upon assumptions that in the future may prove not to have been accurate and are subject to significant risks and uncertainties, including the future financial performance of the company. Although the company believes that the expectations reflected in its forward-looking statements are reasonable, it can give no assurance that such expectations or any of its forward-looking statements will provide to be correct. Factors that could cause results to differ include, but are not limited to successful performances of internal plans, the impact of competitors, and general economic risks and uncertainties.

For additional information on the website design and development services of Royal Atlantis Group, visit their website at www.royalatlantisgroup.com

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Customer Service Options For Your Website

Thursday, January 7th, 2010

When you’ve got your site ready to go, it is important to consider how you will be handling your customer service for your online business. It is a bit different than customer service for your regular physical business and it you may need to assign specific employees to help handle the load. Here are a few options that will help you keep your customer service top-notch.

1. A toll-free number. This is an option that most large companies already have, but smaller companies should consider adding this for online sales. Simply putting a toll free number on your site does a lot to boost customer confidence. You may get very few calls, but your customers will know that they have that option if they need to contact you. You can try a test run for three months to see how much your new toll free line costs and how much use it gets to see if you want to keep offering this feature.

2. Email service. This is the most common form of customer service for online businesses. However, you will need to make sure that you can answer your customer’s inquiries in a very short time period. It is best to respond within 24 hours, during the week, to make sure that your customers feel secure about doing business with you. Always remember to keep your emails professional and to go above and beyond.

3. Live chat. This is an increasingly popular option for many companies, especially if they do not want to offer a toll free number. It gives customers the option of speaking with a live person and you don’t have to worry about phone charges. Live chats give customers that instant gratification when they have a question and once again, you’re instilling that confidence that you customers need. It is a good idea to have a custom live chat application built for you that can be branded with your company information. Companies like the Royal Atlantis Group can easily build you an application that will integrate seamlessly into your website. They offer website design for Canada and other major countries as well as custom programming.

4. Help Desk. This is an option that works well for companies that deal with online services or informational products. Customers can leave a message and you can have someone on your staff respond to the inquiries as they come in. Once again, you may need to have a special application built for you, but it will reward your company with better relations with your customers.

Online businesses have to work twice as hard to make sales and interact with their customers. These tools can help level the playing field, especially if you are trying to compete against another large online company that offers a similar product or service. Your visitors will appreciate the fact that you are willing to go the extra mile for them and the reward will be their business and loyalty.

Disclaimer: The information in this Press Release includes certain “forward-looking” statements within the meaning of the Safe Harbor provisions of Provincal and Federal Laws. The public is cautioned that such statements are based upon assumptions that in the future may prove not to have been accurate and are subject to significant risks and uncertainties, including the future financial performance of the company. Although the company believes that the expectations reflected in its forward-looking statements are reasonable, it can give no assurance that such expectations or any of its forward-looking statements will provide to be correct. Factors that could cause results to differ include, but are not limited to successful performances of internal plans, the impact of competitors, and general economic risks and uncertainties.

For additional information on the website design and development services of Royal Atlantis Group, visit their website at www.royalatlantisgroup.com

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